Care that reflects what matters most.
We improve the experience of serious illness by supporting meaningful conversations between patients, families, and clinicians—so care aligns with individual values, priorities, and goals over time.
SIconversations
Improving the experience of serious illness begins with listening—so care aligns with what patients’ value, not just what is clinically possible
Patient experience begins with being heard
For people living with serious illness, the quality of care is shaped not only by treatments and interventions, but by whether they feel heard, understood, and supported as decisions are made.
What we mean by serious illness
Health conditions that significantly affect quality of life and involve ongoing symptoms, uncertainty, and important decisions about care.
What we mean by Serious illness Conversations
Clinician facilitated conversations that help patients, families, and care teams understand what matters most so care aligns with those values over time.